Shipping & Handling

First time customers: Your order will be shipped within 5-7 business days from receipt of order, for your protection.

All other orders will be shipped within 3-5 business days from receipt of order, for your protection.

All orders made Monday - Friday after 12 pm PST will be processed the following business day. All orders made during the weekend (Saturday and Sunday) will be processed the following business day (Monday).

We are not accepting international orders presently.

Note: Hair products such as glue, tape and all wig accessories are not returnable.

For customers who pay by PAYPAL your order will be shipped with in 3-5 business days.

For your protection we do not ship any orders to P.O. Boxes.
This is a part of our continuing effort in helping to prevent fraud.
AT THIS TIME WE DO NOT OFFER OVERNIGHT DELIVERY

Standard Delivery

We ship all orders within 1-3 business days from receipt of order. Please allow 7-10 business days for delivery. The fee for shipping and handling applies to your complete order, even if an item is back-ordered and requires multiple shipments.

Refund, Returns and Cancellation Policies

100% SATISFACTION GUARANTEED. If you are not completely satisfied with your purchase, you may return it for an exchange or refund. We must receive your returned merchandise in NEW condition (not worn or altered in anyway) within 7 days of the original ship date. Exchanged orders are shipped to you free of charge (excluding the cost of rush service.) Return on products received after 7 days will require a $15.00 restock fee. Items may only be returned if tags are still attached. If you return any of the items purchased as part of a discount or special offer, your refund will be adjusted accordingly. Note: All exchanges and refunds are processed within 3 business days of receipt. Allow mail carrier up 4 weeks total turnaround. ATTENTION: A $25.00 surcharge will be applied to credit cards declined for insufficient funds. AT THIS TIME WE DO NOT OFFER OVERNIGHT DELIVERY.

REFUNDS: YOU WILL RECEIVE A BANK CASHIER CHECK BY CERTIFIED MAIL ONLY. CONTACT US BEFORE SHIPPING ANY RETURN ITEM. YOU MAY CONTACT US AT contact@klg-uewc.com.

Shipping Rates & Policies

Standard Delivery Shipping Chart:

 

Please contact us if you have any questions:
Email: contact@klg-uewc.com

Address:
KLG Unicorn Enterprises Wig Collection
PO BOX 923684
Sylmar, Ca 91392-3684

Verification of payment takes 5-7 business days. Lace wigs will be shipped out within 24 hours after verification of payment. It takes 7-10 business days for delivery.

Synthetic Lace wigs return policy

If you are not completely satisfied with your purchase, you may return it for an exchange or refund. We must receive your returned merchandise in NEW condition (not worn or altered in anyway) within 7 days of the original ship date. Your exchange will take 5-7 business days to process. Exchanged orders are shipped to you free of charge. Items may only be returned if tags are still attached. If you return any of the items purchased as part of a discount or special offer, your refund will be adjusted accordingly.

Note: All exchanges and refunds are processed within 5-7 business days of receipt. Allow mail carrier up 4 weeks total turnaround. ATTENTION: A $25.00 surcharge will be applied to credit cards declined for insufficient funds.

There will be a $25.00 restocking fee on all lace wigs.

At this time we do not offer overnight or rush delivery.

We are not accepting international orders presently.

REFUNDS: You will receive a bank cashier's check by certified mail only. Contact us before shipping any returned items. You may contact us at contact@klg-uewc.com.